Job Description
Preferred Skills
• Specialized courses or certifications in Audio/Video Conferencing, Microsoft Teams Room, etc.
• Knowledge of ServiceNow CMDB and IT service management processes
• Experience with video conferencing or AV support
• Familiarity with cloud platforms (AWS, Azure, GCP)
• Understanding of basic networking concepts
• Strong communication and problem-solving skills
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Analyse and interpret structured and unstructured data
• Build and maintain statistical and machine learning models
• Develop dashboards and reports using Power BI
• Write and optimize SQL queries for data analysis
• Ensure data quality and monitor model performance
• Collaborate with cross-functional teams on data-driven solutions
Nice to Have Skills & Experience
• Bachelor's degree in Data Science, Computer Science, Computer Engineering, Information Technology, or related field
• 2–5 years of experience in data science, analytics, or related roles
• Proficiency in Python or R, Strong SQL skills
• Experience with Power BI dashboards and reporting
• Understanding of statistics and machine learning fundamentals
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.