Job Description
One of our top oil and gas clients is looking for an onsite Desktop Support Specialist. Tto own endpoint lifecycle and end-user support across a ~200–300 device environment. You’ll be the go-to resource for SCCM software packaging and patching, Microsoft 365 application support, imaging and deployment on Dell hardware, and frontline ticket resolution with excellent customer service. If you enjoy balancing project work with daily support and improving device reliability and security, this role is for you.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 3+ years in desktop/end-user support for Windows 10/11 in a corporate environment (200+ devices).
- Hands-on experience with SCCM/ConfigMgr: application packaging, software updates, task sequences, and reporting.
- Working knowledge of Microsoft 365 apps troubleshooting (Outlook/Teams/OneDrive/SharePoint) and Exchange Online basics.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.