Job Description
Our client is currently seeking a Client Service Coordinator to join their team in Pasadena, TX. We are looking for a detail-oriented and client-focused individual to support their onsite occupational medical services for industrial clients. This role is essential in ensuring smooth coordination between our medical team, clients, and internal operations.
• Act as the primary liaison between clients and our medical team, ensuring clear communication and timely service delivery
• Coordinate onsite medical testing schedules, including pre-employment exams, compliance screenings, and retests
• Manage and process medical documentation, test results, and follow-up communications with high level client stakeholders
• Track employee health changes and ensure appropriate retesting and documentation updates
• Maintain accurate records using Microsoft Office, Salesforce, and internal systems
• Email and distribute required documents to clients and internal stakeholders
• Collaborate with internal teams to ensure seamless execution of services
• Support the administrative workflow post-service, including data entry and report preparation
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
2-5 years of experience in client services and project coordination
Proficiency in Microsoft Office (Word, Excel, Outlook, etc.) and Adobe
Experience with Salesforce
Experience proofreading and editing documentation with a strong attention to detail
Strong organizational and time-management skills
Excellent written and verbal communications skills
Nice to Have Skills & Experience
Background in healthcare administration or occupational medicine
Familiarity with OSHA/MSHA or similar compliance standards
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.