Job Description
An employer is looking for a Field Analyst to join their team. This person will be assigned a campus to provide onsite tech support to students and staff. They will also help support the onsite tech in the library, classrooms, computer labs, etc. The analyst will perform brief inspection checks for damages & barcode labels (may be asked to print and affix missing underneath rugged case), perform iOS updates as needed, validate wireless certificates present and/or reset iPad from device or manually using desktop iTunes application if needed. This person must be able to follow directions and be able to work in a team environment and provide excellent customer service. This position pays $15-$20/hr based on skillset and experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Experience providing basic IT troubleshooting support
Experience providing excellent customer service
Ability to follow directions and show up on time
Pass background check and drug test
Valid drivers license
Nice to Have Skills & Experience
A+ Certification
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.