Director, Revenue Cycle - Claims Follow Up

Post Date

Sep 18, 2025

Location

Houston,
Texas

ZIP/Postal Code

77024
US
Dec 01, 2025 Insight Global

Job Type

Contract-to-perm

Category

Managerial / Professional

Req #

HHO-47424618-c76f-4201-971c-c7f7c4c706d3

Pay Rate

$64 - $80 (hourly estimate)

Job Description

A healthcare system in Houston, TX is seeking a Director of Revenue Cycle - Claims Follow Up to join their team. This a hybrid position that is responsible for overseeing a claims follow up team. In this role you will be responsible for developing, coordinating, facilitating, and implementing policies, short term goals, and long term goals to ensure that billing, collections, payment/adjustments applications, correspondence and refund processing is done timely and accurately for the achievement of department and organizational objectives. Develops short and long term plan for training staff on practice management system, utilizing all tools available to obtain best practice results for cash collections and low levels of “non-contractual adjustments” and bad debt. Directs the activities of the Physician Practice PBS staff that manages day-to-day bill hold resolution, provider enrollment and credentialing, unapplied or unposted cash receipts application, coding education and credit balance resolution.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

10 years of experience in physician practice management operations, patient accounting, and/or financial services

5 years of leadership experience

Extensive experience with AR Follow Up for a Healthcare System or Provider Group

Should have experience working with third party payers to expedite billing and collections

Must have extensive Epic experience

Ability to lead a large team

Bachelors degree in Business, Healthcare, or related field, Masters of Business Administration

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.