Job Description
An Oncology provider in Houston, TX is seeking a Patient Scheduler to join their team. In this role, you will be responsible for checking out patients, scheduling their next appointments, and potentially covering the check-in desk. You will work closely with two front desk staff and two schedulers to ensure smooth and efficient patient flow. Your key responsibilities will include scheduling return to clinic and lab work appointments, reviewing provider orders in the EMR, and scheduling 50-75 appointments per day. Additionally, you will assist patients with cost inquiries, refer them to financial counselors when necessary, identify scenarios requiring referrals, and collect co-pays and deductibles. This position requires experience in a healthcare setting, familiarity with EMR systems, strong communication and interpersonal skills, and excellent organizational abilities. You will thrive in a fast-paced oncology healthcare environment, collaborating with a dedicated team focused on patient care and efficiency.
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Required Skills & Experience
3+ years scheduling for hospital, busy clinic, or surgery center (Will be scheduling for 8 providers)
Strong multitasking skills- will be working in multiple systems
Knowledge of medical terminology/coding
Experience with an EMR system
Hs Diploma or GED
Thrives in a fast pace environment
Professional + Strong Personality
Strong organizational skills
Nice to Have Skills & Experience
Athena EMR experience
Bilingual (Spanish)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.