Application Support Engineer

Insight Global is seeking a skilled Application Support Engineer to join the Global Banking team at a Fortune 50 financial institution. This is a fully on-site role requiring presence five days a week in Plano, TX. This role requires the ability to work independently while supporting and handling complex internal middleware applications.
Responsibilities include:
1. Respond to requests for application support from business, operations, and interfacing application teams during oncall schedule.
2. Manage incident resolution in production environments for assigned applications.
3. Manage problem tracking and resolution in production environments for assigned applications.
4. Support and perform change tasks per instructions from application teams in production environment.
5. Schedule and manage infrastructure maintenance activities for production environments.
6. Monitor jobs and respond to job alerts timely.
7. Support release and deployment activities as needed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 5–7+ years of production support experience, with a strong background in maintaining and troubleshooting enterprise-level applications.
- 5-7+ years exp with Weblogic, IIS and IBM Websphere MQ.
- Highly proficient in writing and executing data queries using SQL within Oracle Databases, with a solid understanding of database structures and data replication processes.
- Proficient in navigating Unix/Linux systems and environments, including reading and utilizing scripts for support purposes.

- Financial Background
- Experience with Scripting and Automation tools

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.