Insight Global is looking for an Infrastructure Quality Assurance Reviewer to join a food & beverage client remotely in Mexico. Responsible for ensuring documentation accuracy and compliance across all phases of infrastructure delivery projects. This includes validating that required documents are complete, properly named, and stored according to project phase and internal standards. Conducts quality assurance reviews at key lifecycle milestonesinitiation, planning, execution, and closurewhile monitoring budget adherence and vendor payment timelines. Verifies that project trackers maintained by Program Managers are current and accurate. Enforces governance and quality standards, supports QA framework implementation, and collaborates with stakeholders to document and resolve issues. Assists in developing and refining delivery processes, templates, and quality control checkpoints. Engages with project teams to communicate QA findings and ensure follow-through, while providing leadership with regular reports and KPIs on project quality, vendor performance, and documentation compliance.
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- 5+ years of experience in Quality Assurance or Project Delivery within IT Infrastructure or Technology environments.
- Strong understanding of project documentation standards, governance frameworks, and risk/control principles.
- Strong interpersonal and communication skills; able to collaborate effectively across teams. Fluent in English (spoken and written)
- Experience with SharePoint, ServiceNow, and Microsoft Office Suite (Excel, PowerPoint, Outlook).
- Knowledge of ITIL, ITASM (IT Asset and Service Management)
- Knowledge of Waterfall and Agile methodologies
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.