Provide pre/post-sales consultation for a Semiconductor Test System to customers.
Resolve customers pre/post production test program issues to minimize test system down time and time to high volume manufacturing.
Understand customers IC testing needs and propose testing solutions to meet those needs.
Develops and execute support plans as part of the customer account team.
Lead test program development/productivity improvement projects based on customers requirement.
Deliver training programs to enable the customers to better utilize the system.
Engage with customers to understand technical requirements, product roadmaps, and pain points.
Deliver technical presentations, solution overviews, and value analyses to customers.
Coordinate with R&D to tailor solutions that meet customer specifications.
Drive early customer engagement and qualification efforts for new products and solutions.
Coordinate cross-functionally with sales, engineering, and service teams.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
- 2-10 years minimum on ATE (Automated Test Equipment)
- Proficient in analog and digital (A --> D) ATE testing techniques
- Proficient in the Linux (UNIX) operating system.
- Proficient in C++, Java, object oriented language programming
- Perl or Python scripting experience
- Comfortable presenting in front of customer senior management
- Bachelor's degree in Electrical Engineering or related discipline
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.