- Monitor the health system's infrastructure using approved tools.
- Responsible for health and safety of Data Center including working with selected tech teams and vendors to assist in deployment of hardware, triage of Data Center equipment, and scheduled maintenance.
- Manage health and stability of Mainframe including all associated systems and job functionality.
- Troubleshoot and resolve monitored infrastructure issues/alerts within the realm of appropriate responsibility matrix and outlined process/procedures.
- Track issues through a designated ticketing system and report incidents through escalation of complicated issues to management, other IT resources, third parties and/or vendors, as appropriate.
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- For the Senior title: 6+ years of experience as a Network Engineer
- For the Junior title: 1-5 years of experience working hands on in the network space
- Strong knowledge of the Network Operation Center
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.