Job Description
One of Insight Global's clients is seeking a highly motivated and experienced Field Technician to provide comprehensive IT support across our field operations in Louisiana and Texas. This hybrid role requires a versatile professional capable of delivering Tier 1 through Tier 3 support, with a strong focus on troubleshooting both mobile and computer devices. The ideal candidate will have a solid understanding of networking, familiarity with SCADA systems , experience with Microsoft 365 (O365), and oil and gas operations background. This role is 5 days a week onsite in downtown Houston at a rate of $45-$50/hour.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-3+ years of experience in IT support, preferably in a field-based or hybrid role.
-Proficiency in Microsoft 365 (O365) administration and support.
-Strong troubleshooting skills for mobile and computer devices (iOS, Android, Windows, etc.).
-Familiarity with SCADA systems is a preferred.
-Excellent communication and interpersonal skills.
Nice to Have Skills & Experience
-Solid understanding of network fundamentals (routing, switching, VPNs, etc.) – network certifications are preferred
-Experience in the oil and gas industry is preferred.
-OT Experience
-MS certification
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.