Insight Global is seeking a Account Manager for one of their premier clients in the North Houston area. This role is required to be onsite 5 days a week, but does have the opportunity to work remotely one day a week after 90 days. This role will need to be readily available for their clients when issue may arise. The Account Manager will be responsible for a territory and customers within that territory will be their clients. This role will be dealing with quoting RFPs, RFIs and RFQs that the team might receive. The Account Manager could complete 10 RFQs a week or 1 depending on the information the RFQ requires. This role will work closely with the Carrier Sales team when pricing shipments for their clients. The ideal candidate has some customer service background and excellent communication. This role does have the opportunity to make commission once the candidate hits the goal metric. He / She will have a driven personality and have a passion for sales and customer service.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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-2+ years of experience working in a Account Management role
-Manage assigned accounts including all communication to and from customers on a daily basis and be available to the respond and resolve escalations
-Assure that all pre-alerts from origin offices are assembled and completed based on SOP requirements
-Send all required reports to customer on a daily, monthly or quarterly basis as required
-Manage all customer requests and follow up to insure that the customer needs are met
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.