The Application Analyst has responsibility for system design, build, testing, validation, and ongoing support of assigned applications. Primary responsibiility is ticket management - evaluate, troubleshoot and resolve.
Responsible for obtaining and maintaining in-depth knowledge of functional workflows and the software functionality necessary to support them.
Participate in future state workflow review and development and complete the necessary system to support these new workflows.
Work collaboratively in workgroups and across interdisciplinary teams. Identify system optimization and enhancements and collaborate with vendors and other technology, project team, and end-user resources in order to design and implement effective solutions.
Research issues and use independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex matters. Continually identify opportunities for functional improvement in applications.
Provide tier-2 support of application incidents reported through the help desk.
Maintain up to date documentation. Implement changes using documented processes that are compliant with departmental policies and procedures.
Promote the Mission, Vision, and Values of the Health System and practice a high level of customer service in all aspects of job duties.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.