Product Manager

One of our customers within the Oil and Gas industry is looking for a product manager whose primary focus is to be the voice of the customer for the customer's midstream product. They will own discovery, field validation, and relationship development. This is a hybrid, client facing role.

Responsibilities:
- Conduct frequent customer and prospect visits and workflow shadowing with shippers, pipeline operators, and schedulers.
- Build deep customer empathy and maintain a real-time feedback loop into product planning.
- Support pre-sales conversations, pilots, and implementation feedback.
- Lead Voice of Customer programs and qualitative user research.
- Collaborate with Customer Success and Sales to refine product-market fit.
- Identify and champion field-discovered product opportunities.

Success Metrics:
- Actionable insights delivered to roadmap
- Number of customer visits / discovery sessions
- Feature adoption / satisfaction post-release

Pay: $120,000 - $130,000

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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- 4+ years of experience in Product Management
- Industry Knowledge: Deep understanding of the oil and gas sector, more specifically within the midstream sector.
- Technical Expertise: Familiarity with the technical aspects of product development and lifecycle management
- Experience in managing client relationships, understanding their needs and ensuring satisfaction
- Previous experience in client-facing roles, demonstrating the ability to manage and nurture client relationships
- Ability to work collaboratively with various departments, including engineering, marketing and sales

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.