Job Description
As a Windchill PLM Integrator, you'll play a pivotal role in deploying and maintaining our Windchill PLM system in North America, ensuring efficiency and timeliness while contributing to a more sustainable world.
This position contributes to our vision by:
• Understand and discover the business needs, and to write/update standard operating procedures accordingly
• Configure Windchill PLM according to business needs using out of the box features & settings
• Develop and execute functional PLM tests. This includes PLM upgrade regression testing, nominal PLM settings tests, performance testing and software error tests
• Contribute on use case capitalization / lessons-learnt documentation
• Support end users during User Acceptance Testing and validation
• Execute support requests/tasks issued by internal ticketing system: change revisions, remove PLM objects, update workflows, approvers, or status, create/update/delete users etc...
• Perform root cause analysis when required
• Train end users
• Support project leaders in workload estimation / project execution
• Create progress reports for Windchill solution leader
What we offer:
• Competitive salaries
• Paid holidays
• Recognition programs
• Comprehensive benefits
• Retirement (401K) plans with employer match
• Professional development opportunities
• Tuition assistance
• Over 300 career paths across global sites
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-Bachelor's degree preferred in computer science, or another related field.
-Minimum 3 years' experience in Windchill (modules, functions, objects, lifecycle, links between objects, ..) is required.
-7+ years of experience in leu of degree.
-Project Management/ability to take initiatives and lead projects
-Previous experience migrating, upgrading, integrating, and supporting PTC Windchill
-Knowledge of PTC RVnS
Nice to Have Skills & Experience
-Experience in a technical support organization analyzing, researching, testing and resolving functional issues is a plus.
-Experience with ticketing tool's like Service Now is highly preferrednctional issues is a plus.
-Any PTC/Windchill Certifications are highly preferred
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.