Physical Security Systems Technician

Insight Global is looking for a Physical Security Systems Technician to join their clients team. This candidate will:
• Deliver physical access control and video monitoring technologies to support building security and privacy requirements
• Conduct and manage system maintenance, upgrades, and enhancements
• Design, document, and implement physical security technology using structural drawings and as-builts
• Troubleshoot and resolve hardware and application issues
• Troubleshoot and resolve break-fixes
• Support end-users, vendors, and teams across multiple times zones
• Manage vendors during installations and support visits
• Effectively escalate and communicate implementation issues internally and externally
• Maintain strict confidentiality with information while safeguarding intellectual property
• Follow corporate physical security technical policies, standards, and operating procedures
• Assist, where needed, with the development and implementation of physical security technical policies, standards, and operating procedures
• Occasional travel is required domestically and internationally (passport required)
• Occasional after hours support for both planned implementation and break-fixes

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 5+ years Physical Security hardware and software technical experience in an enterprise environment
• 3+ years supporting Physical Security projects
• Successful project participation and delivery at an enterprise level
• Comprehension and adaptation of Information Security and Risk concepts
• The ability to translate complex technical concepts into business friendly language
• Experience in Financial Services or other regulated industry with security as a top priority
• Technical Skills:
• Application installation and end-user support for enterprise ACS, VMS, and CCTV components such as electronic locks, card readers, request to exit devices, access control panels, reader boards, power supplies and cameras.
• Hardware troubleshooting of ACS, VMS, and CCTV components
• API integration into physical security systems
• Windows Server and workstation troubleshooting
• Basic networking concepts and troubleshooting
• Experience with project frameworks
• Experience with architectural design software

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.