Failure Analysis Engineer

This person will be conducting triage and failure analysis on PC devices that come in from the field. This analysis includes inspecting devices at the system, sub-system, and component level. Using a variety of tools and techniques, diagnose what is wrong with the device, identify the root cause of the failure, and providing the findings to management/engineering staff for further action. The failures will be related to, but not limited to: motherboard and electrical components, system software, drivers, chassis integrity, cabling, screen and bezel damage/wear, keyboard, touchpad, ports, etc.

This position is working in a lab environment and the typical work schedule is Monday-Friday, 8am-5pm CST.

Compensation: $28-35/hr.

Exact compensation may vary based on several factors, including, but not limited to skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave as required by the applicable law of the worksite location.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Experience performing failure / root-cause analysis on PC devices down to the component level

PC teardown ability without compromising failure evidence

Ability to read/interpret schematics and board layouts

Experience with electrical debugging techniques/methodologies

Experience using tools such as oscilloscopes, multi-meters, logic analyzers, X-Ray/CT, cross-sectioning components, thermal imaging etc.

Ability to report detailed findings (written & verbal communication)

Degree in an electronics related field of study

Previous HP experience or experience working on HP branded devices

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.