An employer in Houston, TX is looking for a Desktop Support Analyst. This person will be responsible for supporting 2000+ end users and be responsible for troubleshooting and resolving hardware issues, setting up and imaging employees new laptops and desktops, backing up data, moving machines from one domain to the next, and managing ticket system. Candidate will also be helping upgrade memory and SSD drives along with replacing out dated hardware. This person needs to be comfortable interfacing with users both in person and remotely. Candidate needs to have excellent verbal and written communication, as well as a great customer service attitude. Based on knowledge and years of experience, this position offers a pay range of $30-35/hr.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.