The Personal Banking Associate is a first line service position responsible in delivering personalized
service to our clients and advisors across globe. The primary responsibility of this role is to handle
inbound calls, emails, and secure messages in a fast pace environment while delivering a world class
experience. In this role, you will be required to make real-time decisions based on a thorough
knowledge of all bank products, tools, services, and processes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
- Bank contact center experience and/or bank operations in a highly complex environment
- Experience working with digital products, including mobile, online and e-commerce
- Jack Henry Silverlake core
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.