This person will be conducting triage and failure analysis on PC devices that come in from the field to root-cause complex electrical related failures. The Engineer will use knowledge of PC/system board architecture, as well as schematics to debug and root cause issues on devices from the field. This includes determining what is wrong with the unit (design issue, manufacturing issue, component issue, etc.), working the issue to isolate/root cause the point of failure, and providing the findings/recommendations to the quality engineering staff with the end goal of preventing future failures. The failures will be related to, but not limited to: PC motherboard and electrical components, "No Power", "No POST", etc.
This role will be onsite at the HP facility in Bangalore, India. Typical work schedule is Monday-Friday, 9am-6pm IST (excludes major holidays).
Compensation range: 687000-1,100,000 INR
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4+ years of experience performing failure/root-cause analysis on PC devices down to the board-level (sub-assembly components, ICs, etc.)
Strong RCA (root cause analysis) abilities and techniques.
Strong knowledge of PC design/architecture and electrical concepts
PC teardown ability without compromising failure evidence
Ability to read and interpret schematics and board layouts
Strong experience using tools such as oscilloscopes, multi-meters, logic analyzers, protocol analyzers, digital microscopes, etc.
Strong ability to identify shorts and debugging PC component/board-level issues
Ability to report detailed findings (good written & verbal communication)
Bachelor's degree in Technology or Engineering (preferably Electrical related)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.