Insight Global is searching for a Senior Business Analyst to conduct a large technology platform assessment for a new benefits management system that is in consideration for a Fortune 100 client. The selected candidate will ensure the technical assessment is comprehensive, addressing SaaS infrastructure, platform scalability, compatibility, data migration, and security. The specialist combines technical expertise with the ability to create well-documented and visually engaging deliverables.
Key Responsibilities:
Conduct stakeholder interviews to understand current pain points and desired outcomes.
Map out high-level business processes related to claims adjudication, contract administration, and patient communication.
Collaborate with the PBM Systems Consultant to identify gaps in functional capabilities.
Document high level system workflows.
Ensure alignment between system functionality and operational/regulatory needs.
Deliverables:
Stakeholder requirements and process documentation.
End-to-end workflow diagrams for key CVS system functionalities.
Gap analysis highlighting operational inefficiencies and areas for improvement.
Contributions to the final report and recommendations with a business-focused perspective.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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Expertise in PBM systems, claims processing, and healthcare workflows.
Comes from a hands-on technical background.
Strong process mapping and analysis capabilities.
Proficient in stakeholder communication and requirement elicitation.
Familiarity with tools like Visio, Lucidchart, or similar for diagramming high level workflows.
Basic understanding of SaaS systems to support collaboration with technical roles.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.