Overview:
The Quality Assurance Analyst will collaborate closely with business stakeholders and team members to test user stories and business requirements, document software functionality, and ensure compliance with SHL policies and external/internal regulations.
Key Responsibilities:
1. Conduct functional testing of business requirements.
2. Document and track software development defects and enhancements.
3. Provide regulatory and compliance advisory services.
4. Act as a liaison for external and internal audits.
5. Handle member complaints, regulatory reporting, and dashboards.
Highlights:
Ensure SHL Division business processes align with the companys social vision and values.
Collaborate with SHL management and staff to ensure compliance with internal and regulatory standards.
Review policies, procedures, and processes to ensure regulatory and legal compliance.
Develop and implement system and software testing processes across various deployment environments.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
4-5 years of experience in compliance/regulations related to lending and support service operations.
2-3 years of experience in functional software testing, including writing test scripts and use cases.
Experience in developing and implementing business plans and aligning processes with strategic goals.
Experience in setting goals, monitoring performance, and enforcing departmental policies and regulatory compliance (state, national, and NCUA).
Experience with Salesforce.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.