Insight Global is looking for a Delivery Specialist to sit on site locally in San Antonio, TX. This person will help the delivery team with any tickets that get pushed up regarding delivery issues for the food and beverage company. They will assist in day-to-day tasks from their leader, helping provide updates on open tickets and ensure the internal client system is updated in real time. Majority of the day will be starting the morning with a daily stand up and completing a list of tasks given during that morning meeting.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Respond to customer emails regarding delivery inquiries in a timely and professional manner.
Look up order numbers in the designated portal to verify order details and status.
Resolve issues related to orders, deliveries, and customer complaints by collaborating with the appropriate teams.
Log into web admin platforms to update order status, manage delivery details, and ensure all records are up to date.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.