Insight Global is seeking a Desktop Support Engineer to join the team with one of our financial clients located in Houston, TX. This office location currently has about 100 users that you will be supporting alongside one other individual. It will be a combination of both deskside and over the phone support for executives, managers, support staff, and anyone across the firm who needs assistance. You will be handling level 1, level 2, and level 3, both hardware and software support. You should also have basic networking knowledge, including IDF infrastructure, racking and stacking, routing and switching, wireless access point, etc. We are looking for someone with both great technical knowledge and customer service skills.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
-Financial industry background
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.