Desktop Support

Post Date

Oct 09, 2024

Location

Fort Worth,
Texas

ZIP/Postal Code

76102
US
Aug 24, 2025 Insight Global

Job Type

Contract

Category

PC Technician

Req #

FTW-740203

Pay Rate

$22 - $27 (hourly estimate)

Job Description

This local government IT department is looking to add a field service/Desktop technician to its team. We are looking for a qualified candidate that can trouble shoot hardware problems, break fix, set up new equipment, and re image. The company is upgrading from Windows 10 to Windows 11 company wide which will be thousands of PCs in various different locations around Fort Worth. They will also be responding to trouble tickets from the helpdesk. This position requires a candidate to drive to local locations using personal vehicle with gas reimbursed. First shift Monday-Friday.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

2+ years experience in a Desktop or Field Technician role

Extensive experience supporting Windows 10 and Windows 11

Experience Migrating from Windows 10 to Windows 11

Imaging experience specifically with SCCM

Office 365 Experience

A basic understanding of networking

Any PC Deployment experience

Great communication both written and verbal

Nice to Have Skills & Experience

certifications: A+, network+, Microsoft certs, etc.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.