Insight Global is seeking a customer service professional to work with a large trucking financial service company in North Fort Worth on their Titles Deficiency team. The role will mainly consist of working out of an excel file, making outbound phone calls to dealerships, customers, states, cities, and account holders inquiring about missing titles, and what steps are needed to get the tiles in hand. The ideal candidate will have prior phone center experience working specifically within the automotive industry. Prior Titles experience is not required but heavily desired. Outside of title experience, those with other autofinance experience, dealership administrative experience or DMV experience would be welcome to apply. Additionally this individual will need a strong grasp on the basics of excel, sorting filtering and general useability.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.