An education employer in Katy, Texas is seeking an eager, motivated Field Engineer to join their team. The Field Engineer will be responsible for assisting the IT team, working through a ticketing system, taking down PCs/machines, moving them to their new location, setting the PCs back up, and imaging the machines. They will be performing hardware troubleshooting on HP printers, Lenovo, Dell, and HP desktops/laptops, and iPads as well as taking part in configuring iPads for the schools. This person will need to have experience troubleshooting Windows 7, 10 and 11 and have some knowledge of blow out projectors. Other random tasks can include, organization of equipment, taking out trash as needed, checking out equipment, assisting librarians/teachers at campuses, etc. The schedule will be Monday-Friday from 7am-4pm or 8am-5pm depending on which location which they will be given beforehand. There will be a strict 40 hour work week. The hourly pay for this is $16.00/hr.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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1 to 3 years of experience as a Field Technician, Field Engineer or Desktop Support Technician
Experience troubleshooting Windows 7, 10 and 11
Experience troubleshooting HP printers and Lenovo, Dell, and HP desktops/laptops
iPad configuration experience
Excellent communication
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.