Service Delivery Representative

Post Date

Jul 22, 2024

Location

El Paso,
Texas

ZIP/Postal Code

79912
US
Jul 15, 2025 Insight Global

Job Type

Contract-to-perm

Category

Customer Service

Req #

LAX-720795

Pay Rate

$13 - $16 (hourly estimate)

Job Description

One of Insight Global's top employers within the financial services industry is looking for a service delivery representative to sit hybrid in El Paso, TX. Job duties include supporting the risk compliance group and will examine, assess, and combine data to provide information for their clients. They will provide administrative procedures and oversee all client's payrolls, working alongside banks. This position pays $18.50/hr.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

-2+ years of experience within call center
-Proficient within Excel (vlookups, formulas, macros)
-Tech-savvy (type well, Microsoft Office Suite background)
-Clear communication (write well / talk well)
-HS Diploma

Nice to Have Skills & Experience

-Bachelor's Degree
-Background within finance / accounting / banking

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.