Insight Global is looking for a Commercial Billing Collector to join a data research company located in Plano, TX. This individual will be responsible for liaising between clients, the back office, and the sales team. The primary function of the role is to solve billing discrepancies between the company and their clients. The individual will be in charge or research and resolution for delinquent or missing payments from clients. This is not collecting on purposefully delinquent accounts. Often times the client is delinquent because of billing errors; POs being filled out incorrectly or sent to the wrong department, delays from the client not being paid by their end users, incorrectly labeled banking information etc. The individual will be given guidance on what is most pressing through an internal tool and take action on those accounts first. They will communicate with the sales team often, leveraging the sales team's relationships with the clients to help facilitate payments. The right individual will have a background in commercial billing/collecting, specifically within collecting on service-based payments as opposed to billing for tangible product based payments.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.