A client in Austin, TX is looking for a Project Coordinator to work on a customer facing WIFI upgrade project. There is a team that is responsible for installations and once installations are completed any work that is needed goes to this Day 2 team that is responsible for Moves, Adds, and Changes. This Coordinator will be handling multiple projects at the same time that are all in a different stage of life. Each project will not have the same start and end date so this person must be comfortable with handing multiple tasks. The requests come from the end client and this Coordinators job will be to work with the client, field techs, and tech support to ensure the request is completed and finalized. You will be working with multiple proprietary softwares, MS Excel, and Outlook and will be responsible for documentation notes throughout each project.
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- 3-4+ years of project coordination/project management, customer service, scheduling, or dispatching
- Experience working with external customers.
o Could be working and engaging with stakeholder directly.
- Must be comfortable with everyday being different.
- Strong MS Excel skills (be able to work within spreadsheets daily)
- Reliable and motivated for multi-tasking and new work.
- Ability to learn new applications quickly/high computer literacy.
o Must have good multitasking skills.
- Strong organizational skills
- Great communication (written and verbal)
- Ability to multi-task and prioritize tasks.
Previous work at a large Telecom/Cable Provider or Field/Telecom/Cable Work (AT&T, Verizon, Comcast, COX, RCN, etc.)
PMP
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.