Sr Account Coordinator

A Fortune 500 client is searching for an Account Coordinator to support the Americas Customer Service team for the assigned medical business, providing support to a team of representatives, specialists, and team leads. This is a high-impact team with responsibilities including sales order management, customer master data management, order status management, order tracking and tracing with Logistics, quality notification entry, and more. They will be handling 15-20 clients on a day-to-day basis handling customs documentation and managing materials trans-continentally all while ensuring customer satisfaction. They will work closely with sales, planning/scheduling, logistics, and finance to ensure that the enterprise-level customers have the information they need in a timely manner.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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- High School Diploma
- 6+ years of Customer Associate/Account Management experience
- Supply Chain and/or Logistics experience
- Familiarity with ERP systems (SAP, Oracle, and JDE)
- Ability to multi-task and manage orders/ materials
- Data Entry experience
- Ability to communicate effectively
- Proficient with Microsoft Excel
- Import/ Export Experience
- Order Management Experience
- SAP Knowledge
- Conflict resolution skills
- Advanced time management skills with ability to self-manage incoming requests and demands based on deadlines and business/customer requirements

- Salesforce experience
- Lean Six Sigma Certification
- Bachelor's Degree with Supply Chain, Logistics, or related discipline

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.