Patient Access Market Director

Post Date

May 22, 2024

Location

San Antonio,
Texas

ZIP/Postal Code

78259
US
Jul 02, 2025 Insight Global

Job Type

Perm

Category

Managerial / Professional

Req #

HTX-706324

Pay Rate

$130k - $132k (estimate)

Job Description

- Oversee the operations of patient registration, ensuring efficient and effective processing of patient information admissions submitted by Patient Access Reps

- Implement and enforce policies and procedures that promote patient satisfaction and compliance with healthcare regulations.

- Manage the scheduling of patient appointments to optimize facility and staff resources while minimizing wait times.

- Coordinate with clinical departments to facilitate seamless patient flow from admission through discharge.

- Develop and monitor the department's budget, including forecasting and allocating resources for staffing, technology, and other operational needs.

- Lead, train, and evaluate the patient access team to ensure high-quality customer service and adherence to best practices.

- Analyze patient access data to identify trends, resolve bottlenecks, and implement improvements in processes and technology.





We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- Bachelor's Degree

- 5 years of inpatient access experience

- Willing to sit in San Antonio or willing to relocate

- Willing to travel 3-5 sites

- Experience with managing multiple sites

Nice to Have Skills & Experience

- Bilingual

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.