Mainframe Application Support Engineer

Post Date

Apr 10, 2024

Location

Coppell,
Texas

ZIP/Postal Code

75019
US
Jul 13, 2025 Insight Global

Job Type

Perm

Category

Programmer / Developer

Req #

DAL-696403

Pay Rate

$86k - $128k (estimate)

Job Description

A top global finance client is looking for several new Mainframe Application Support Engineers that specialize in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. These engineers will work closely with development teams, infrastructure partners, and internal / external clients to raise and resolve technical support incidents. Responsibilities include: checking logs, searching and troubleshooting issues in Windows, Linux, Cloud and Mainframe environments. This person will participate in disaster recovery, escalating errors, and resolving major incidents and outages.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

-Minimum of 4+ years of hands-on experience with troubleshooting in distributed application environments (Windows, Linux, and Mainframe)

-Mainframe troubleshooting and support skills (COBOL, JCL, DB2, DB2 Stored Procedures, CICS, SPUFI, File aid)

-Scheduling Tool experience (CA AutoSys, Control-M)

Nice to Have Skills & Experience

-Experience with ETL tools (Informatica Datahub/IDQ, Talend)

-Familiarity working with relational databases (DB2, Oracle, Snowflake)

-Monitoring and Data Tools experience (Splunk, DynaTrace, Thousand Eyes, Grafana, Selenium, HiPam IBM Zolda)

-Cloud Technologies (AWS services (S3, EC2, Lambda, SQS, IAM roles), Azure, OpenShift, RDS Aurora, Postgress)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.