- Installs, configures, and maintains basic to complex network components such as network switches, routers, Voice Gateways and SIP CUBE's.
- Performs assessment, diagnosis and resolution of basic to complex network problems utilizing network analysis tools such as the Network Associates Sniffer
- Assists in the planning of complex VoIP networks; responsible for planning of basic networks
- Works on project teams to provide task assistance for large, complex projects
- Leads small projects and provides task level assistance for complex research and development efforts associated with networks.
- Other duties as assigned
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- 3 years of network level experience in a medium to large network environment (500 to 30,000 nodes) and 1 year of experience with configuration and troubleshooting of workstation or server network components
- Ability to configure, troubleshoot, and optimize complex network components such as network switches, routers, Voice Gateways and SIP CUBE's
- Understanding of the advanced concepts and interrelations of all topologies and protocols in the OSI model, as well as project management tools, framework, and methodologies
- Strong planning and organizational skills
- Excellent communication skills
- Demonstrated ability to lead, motivate, and mentor project team members and Network Engineers
- Experience with Cisco Unified Communications and UCCX / PCCE experience in a medium to large VoIP environment (500 to 30,000 endpoints)
- Experience with telecom or PBX closets with wiring and using punch down tools
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.