Insight Global is looking for a Desktop Support Technician supporting a luxury property management company in Dallas, TX. This Desktop Support Technician will be responsible for troubleshooting windows devices, networks, and printers. This team is looking for someone that is adaptable with professional communication skills as this individual will also be interacting with many high stakeholders and executives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
* 3-5 years of Desktop/Help Desk experience.
* Experience managing tickets through a ticketing software.
* Experience managing inbound calls.
* Strong knowledge of trouble shooting windows, printers, and networks.
* Must have strong professional written and verbal communication skills.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.