Wholesale Admin Analyst

Post Date

Feb 16, 2024

Location

Fort Worth,
Texas

ZIP/Postal Code

76177
US
Jul 13, 2025 Insight Global

Job Type

Contract,Perm Possible

Category

Customer Service

Req #

DAL-682224

Pay Rate

$14 - $22 (hourly estimate)

Job Description

List of Tasks/Responsibilities

1. Provide customer service support to dealers, manufacturers, Dealer Credit, and other departments in regards to wholesale accounts and dealer loans. Respond to inquiries, research and resolve discrepancies, etc.

2. Process new business daily. Log in and review requests for completion, accuracy, and ensure request falls within approved guidelines. Value used vehicles or equipment using retail value guides or NADA online and search the internet when needed to determine value of specialized units or equipment. Initiate funding (check, wire, or EFT) to appropriate party and follow up to ensure completion. Accurately input new business into appropriate wholesale system. Inform Accounting of any possible out of balance situations.

3. Correctly identify incoming wholesale and dealer loan payments received via check, wire, & ACH. Prepare checks by appropriate zone and g/l for handoff to Cash Mgmt or ART for deposit. Accurately post payments in Wholesale and CapLoan systems. Inform Accounting of any possible out of balance situations.

4. Review daily wholesale processing reports. a) Compare new business and incoming payment amounts against previous day's transactions. Research and resolve any discrepancies. b) Research and resolve credit balance and small unit balances. Refund credits to and collect small balances from appropriate parties. c) Research and resolve unmatched cash (suspense). d) Review duplicate financing report to determine who should payoff their line/account. Contact the appropriate party to collect the payoff. Notify Dealer Credit of any problems or potential dealer trouble situations.

5. Monitor insurance for wholesale accounts and dealer loans. Collect updated binders as existing ones expire. Review binders upon receipt to verify appropriate coverage, deductible, etc. based on loan type.

6. Track and collect MSO's or titles for designated accounts. Review MSO's and titles for proper names, reassignment, and lien information. Release MSO's and titles in a timely manner upon full payoff.

Required Skills & Experience

Haves: This role is largely intangible based. Skillset can come from any background (healthcare, account management, support).

* High school diploma GED

* 1 year of payment posting and/or Payment Processing

* Experience Microsoft and excel

* 10 key

* Someone eager to grow and learn with a team for a long term opportunity

* Strong autonomous attitude, able to multi task and handle several types of tasks.

* Positive attitude

* Microsoft outlook and computer proficient

* 35 Minutes or less to the address above, have them plug in the above address on their phone while screening.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.