Junior Network Engineer - REMOTE

***NO LONGER ACCEPTING CANDIDATES*****

*** need to review the ones sent to me - thank you! ***



Insight Global is seeking a Network Engineer for a client within the food industry. The ideal candidate has 3+ years of network administration and engineering experience, working hands-on with CISCO, Cisco Meraki or Fortinet hardware. Our client is needing remote assistance while one of their network engineers is taking a year sabbatical. This individual will be joining a small team of network engineers, primarily supporting and coaching the onsite IT team through troubleshooting networking hardware tickets. They will be responsible for day-to-day remote support of onsite hardware (POS terminals, switches, routers) and have some opportunity to collaborate with the senior network engineer on new projects.



Key Responsibilities:

* Responding to and troubleshooting tickets from on-site locations

* Coach on-site IT team to solve network and hardware issues

Collaborate with other network engineers on network support/improvement projects

* 3+ years experience supporting and troubleshooting networking issues within Cisco, Meraki or Fortinet systems

* 3+ years experience maintaining and troubleshooting computer systems to improve network performances in Windows 10 operating systems

* 3+ years of experience submitting and responding to tickets in a ticketing system (they use JitBig) related to network issues

Ability to implement and troubleshoot Wi-Fi and security infrastructure

* CCNA is a huge plus

* Hands-on experience troubleshooting POS Terminal hardware

* Hands-on experience troubleshooting with CISCO, Fortinet Access Point, Ruckus Access Point

Professional experience with Apple and iOS systems

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.