Job Description
The Solution Delivery Lead is responsible for managing new customer warehouse implementations from an IT perspective. They will be responsible for gathering the functional requirements, process design and designing SCALE WMS Capabilities. This individual will be involved from day 1 of requirement gathering through the entire implementation. They will partner extremely closely with the Technical WMS team for implementation. They will serve as a liaison between customers and our IT Delivery team. This group is specifically responsible for new warehouse "Start-ups" and will be involved from pre-sales, to building the technology roadmap/design and finally implementation. This role will require heavy travel, we anticipate over 50%. If you are looking to join one of the best of the best, this is a great opportunity to grow within the 3PL space.
Required Skills & Experience
- 5+ years of Technology/ related Supply Chain industry experience specifically focused on solution design for warehouse implementations
- Must have experience analyzing, configuring, implementing Manhattan SCALE WMS or similar WMS
- Strong experience managing customer warehouse implementations -- all IT deliverables, gathering functional requirements, process design and designing SCALE WMS capabilities
- Strong experience with solution roadmap for new customer warehouse implementations, strong experience with technology selection and pricing
- Proven experience with Supply Chain Technology Applications -- specifically WMS (Manhattan SCALE experience is ideal)
- Experience in the sales process: RFx, bid response, cost model preparation, client presentation, and launch
- Strong business acumen: ability to lead effective meetings with customers and internal members
Nice to Have Skills & Experience
Experience with EDI Integrations
- Specific SCALE implementation experience
- 3PL background (Third Party Logistics)
- Manhattan Scale certifications
- Masters Degree: MBA, MIS or Information Technology
- Bachelor's degree computer science, business, supply chain or related field
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.