Job Description
AMD Server Platform Solutions Engineering is looking for a Datacenter Technician for our product development lab. Candidate will be working with a large team of techs to help ensure systems and infrastructure are operational. We are responsible for a large volume of cutting-edge server CPUs and their deployment in the hardware development pipeline. We need someone who is comfortable with server hardware assembly, operation, software installation, and debug/repair of hardware. Ideal candidate would have solid experience in a production datacenter environment. Candidate would be responsible for racking, stacking and maintaining servers as well as installing parts (e.g. processors, memory, storage, NICs, etc.) for rack mounted systems. Candidate would serve as a key enabler for offsite resources by resetting systems, swapping out parts, and providing overall support for the datacenter as needed.
Required Skills & Experience
Education, Training, Certification(s) and Minimum years of experience required
* Familiarity and proficiency with hardware installation -- Candidate must be able to install and remove CPUs, memory, peripherals, and storage media (e.g., SSDs, NVMe, etc.).
* Basic proficiency in both Linux and Windows -- Candidate must be able to install an OS from ISO on a system. Candidate must be able to login to a system, determine and/or set an IP address and create an account/set password. For Linux this means basic Command Line familiarity.
* Good communication skills -- Candidate must be able to clearly communicate observations in the lab to remote engineers. Candidate must be able to ask clarifying questions of remote engineers to accomplish tasks.
* Willingness to learn -- Candidate must be able to quickly learn line-of-business applications in AMD for specific technical tasks.
* Attention to detail -- Candidate must have excellent attention to detail. Our requests tend to be complex, and all steps must be carried out. The candidate will also need to record part installations and locations in a log as they occur.
* Self-starter -- Candidate must be a self-starter and highly motivated. The candidate will be working in a large team but will need to address issues as they occur and often will need to be able to prioritize issues and work without close oversight.
* Physical Requirements -- Candidate needs to be able to lift 50lbs, be able to climb ladders, rack servers with a buddy or alone with a Serverlift. Load and unload shipments from a truck, and generally be able to perform physical tasks that can last a day or more as part of a team. Must be able to read small print on server components.
* Prior experience in the IT industry.
* Strong fundamental IT troubleshooting is a must.
* Strong written and verbal communications skills
* Good teamwork skills
Bonus points:
* Prior experience as a Datacenter Technician in a production environment.
* Experience building Servers [Dell, HPE, Super Micro ..etc.]
* Asset management mindset and experience.
* Proven Python or other coding experience.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.