Genesys/IVR Developer

Post Date

Jan 11, 2024

Location

Plano,
Texas

ZIP/Postal Code

75024
US
Jul 14, 2025 Insight Global

Job Type

Contract

Category

Architect

Req #

DAL-674504

Pay Rate

$55 - $82 (hourly estimate)

Job Description

Insight Global is looking for a Genesys/IVR Developer to join one of fortune 500 company's teams supporting their contact center domain. This position is a hybrid working schedule with three days onsite and two days remote. It requires a strong technical understanding of IVR VXML, CCXML, ASR, and TTS. Must have Java, JSP, Webservices, JBOSS, and Spring 3.0 development experience. Hands on experience working with CI/CD pipeline with Jenkins, Maven, Subversion (SVN), and JIRA. This position requires Nuances application studio experience with Genesys.

Required Skills & Experience

- 3+ years experience Genesys/IVR development experience

- 3+ years experience using Core technologies like Java, J2EE, JSP, JBOSS, Spring Boot 3.0, Web Services experience

- Hands on experience with Naunces application studio

- Hands on experience in Jenkins, SVN, and HP Quality Center

Nice to Have Skills & Experience

- Knowledge of banking systems and applications

- Experience in Oracle and SQL Server

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.