Job Description
Day-to-day:
A fast food employer is looking for HR Systems Analysts to join their team sitting in San Antonio, Texas. This position leads complex system and process configuration based on the needs of the business and supports the day-to-day operations of Workday Human Capital Management Systems (HCMS). They will provide functional and technical guidance to all Human Resources functions to support the development of Support Systems and Operations end users as it relates to the utilization of Workday HCM and components. They will also take ownership of analyzing, enhancement, and run-the-business requests, and consult with key business stakeholders to elicit and develop business and technical requirements. The person in this role is responsible for developing and supporting the configuration, operations, maintenance, testing, troubleshooting, and reporting of Workday HCM.
Key functions include:
* Serves as a Workday Reporting expert to provide design concepts, collaborate with relevant functional areas, and take future product direction into account. Develop solutions, reports, dashboards, and analytics to align with customer requirements.
* Provides functional and technical support of HCMS. Serves as a primary source for tier 2/tier 3 technical advice, guidance, and support to Whataburger Family Members in the utilization of the HCMS and components.
* Develops and maintains integrations and interfaces associated with the multiple modules within the HCMS.
* Conducts research to explore alternative troubleshooting options and ensure they are considered, evaluated, and communicated; makes recommendations and educates our customers on best practices.
* Identifies risks and issues and escalates as necessary.
* Researches and documents recommendations or solutions for upgrades, improvements, issue resolution, and strategies to ensure a stable, available, and protected technical infrastructure.
* Conducts extensive system testing and User Acceptance Testing for enhancements and/or break-fixes. Supports and maintains modifications, utilities, and tools associated with the HCMS and integrated third-party vendors.
* Provides HCMS administration and maintenance as necessary. Maintains key aspects of the system and modifies as business requirements change. Consults with the business and acts as a key contributor to influence and provide input for changes to the system.
Initiates and/or contributes to the development of accurate documentation of business requirements, training materials, process narratives, and process flows.
* Assists with project planning, documentation, communication, development, training, and implementation activities as needed.
Works with Information Technology Department and other Departments as required to provide user support and systems analysis and to leverage technology solutions to meet customer requirements.
Required Skills & Experience
Must Haves:
* Bachelor's Degree in Business Administration, Human Resources, Information Systems, or related area required. An equivalent combination of education and/or experience will be considered.
* 2+ years hands-on experience with support and administration of Workday HCM
* 2+ years' experience with support and administration of one or more Workday modules required (Ex: Payroll, Core HCM, Advance Compensation, Performance and Talent Management, Recruiting/Onboarding, Learning and Development (prefer Extend Enterprise), Time Administration, Benefits Administration or Reporting Development/Administration)
Nice to Have Skills & Experience
Plusses:
* Advanced experience in Business Process configuration, Security and Organization Management
* Experience in restaurant industry (corporate)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.