Job Description
Overview:
Privacy Specialist/Paralegal - This position provides support to the Legal Response Operations Center (LEROC) and specializes in analyzing and responding to requests, subpoenas, court orders, and search warrants in order to draw accurate conclusions while staying in compliance with state and federal laws in for subscriber information. Duties include researching privacy issues, troubleshooting insufficient requests and communicating with law enforcement, local, state, and federal agencies, law firms, and other issuing parties. The position reports to the LEROC Manager and interacts with fulfillment teams and law enforcement agencies to ensure accurate and timely compliance.
Major duties and responsibilities:
-Actively and consistently support all efforts to simplify and enhance the customer experience.
-Analyze and process incoming subpoenas, search warrants, court orders, and other compulsory legal processes to ensure proper service and conferring with issuing parties regarding the scope of their request, the availability of the information requested, and the status of the response.
-Analyze information and data originating from various databases including the legal tracking systems to monitor the fulfillment process and ensure the accuracy of records provided.
-Serve as liaison for internal clients, law enforcement, law firms, local, state, and federal agencies, and customers
-Perform administrative duties by identifying and resolving routine legal issues under the supervision of the team manager.
-Responsibilities may include interpreting and applying the facts against the legal elements of the Federal Cable Privacy Act and The Stored Wire and Communications Act.
-Resolve routine compliance, privacy or legal response issues under the direction of the Team Manager.
-Handle cases related to sensitive and/or confidential subject matter.
Required Skills & Experience
Requirements:
-2+ years of experience in law enforcement, law firm, or corporate law department
-Associate degree in Law or related field, or a Paralegal certification or equivalent experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.