Insight Global is hiring a desktop support technician for our fortune 500 client. Responsibilities include:
- Performs timely response and resolution to requests and incidents raised through various channels of support including but not limited to ticketing systems, email, chat, in-person, phone, etc.
- Create and maintain documentation of IT configuration, processes, and procedures.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.