IT-Sr Tech Support Specialist/25/TEC211

Post Date

Apr 12, 2023

Location

San Antonio,
Texas

ZIP/Postal Code

78249
US
Sep 20, 2025 Insight Global

Job Type

Contract

Category

Technologist

Req #

VMS-UHI-UHGJP00076599

Pay Rate

$25 - $30 (hourly estimate)

Job Description

Essential Functions: Coordinate receipt and process IT asset tag requests for purchase order receiving related to multi-state customers. Ensure assigned IT asset tags are affixed to IT asset during receiving process and prepare IT asset for delivery and maintain the ServiceNow IT Asset Management Module to ensure appropriate IT asset record creation during receipt process. Maintains IT asset records in ServiceNow. Maintains digital and physical IT asset management files for record retention. Maintains database record of various types of IT asset transactions.

Required Qualifications:
  • Graduation from a high school or equivalent
  • Skill in providing good customer service.
  • Ability to communicate effectively.
  • Lifting 50 lbs unassisted
  • Works under limited supervision with moderate latitude for the use of initiative and independent judgment.

    Preferred Qualifications:
  • Ability to transfer inventory stock from one location to another
  • Ability to review asset management operations for compliance.
  • Ability to follow prescribed inventory control standards.
  • Skill in using a computer and Microsoft office Suite software

    What does the ideal candidate background look like ex: healthcare specific background etc.? Ideally the candidate would have warehousing experience and possibly some tech in their background but the latter is not required

    Are you open to candidates that would need to be 100 remote for the duration of the engagement? No this job will require 100 onsite working in the Warehouse located at our Oaks 4 location

    What does the team structure look like - how many members and what is the break-down of the teams skill sets ex: 1 PM 4 Developers etc.? The team consists of one Asset Manager over the entire team one Hardware Asset Manager one Software Asset Manager and 4-5 other Asset Management Specialists working in the same receiving/warehouse location.

    What does the interview process look like?
    There will be one round of interviews given the urgency. I will likely be running the first round with our senior warehouse person Video interviewing is preferred to phone. As the position is not engaged in end-user support directly the interview will be less technical and more focused on experience and team fit.
  • Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.