Overnight Help Desk

Post Date

Mar 17, 2023

Location

Houston,
Texas

ZIP/Postal Code

77079
US
Jun 23, 2025 Insight Global

Job Type

Contract

Category

Help Desk

Req #

HOU-610912

Pay Rate

$12 - $19 (hourly estimate)

Job Description

An employer in the Energy Corridor area of Houston, Tx is seeking two entry level Help Desk candidate to work their overnight shift. The two Help Desk resources will be joining a Fueling and Mobility services company that is responsible for delivery cleaner energy directly to fleet owners and is undertaking a large project focused on brining multiple IT applications in to a single global platform - where it's currently only accessible across the state of Texas. The entry level Help Desk resource will be responsible for working the night shift from 8pm - 6am in being the focal POC for any sort of IT and Operations related internal issues. They will also assist with monitoring and reporting IT supply inventory and supporting safety stock limits. The shifts will be 40 hours a week, 4 days on and 4 days off. There will be 24/7 on-call support on the weekends in addition to helping developers with their triages issues when they're off.

Required Skills & Experience

0 years of experience needed, ideal candidate will have a passion for IT and eagerness to get into the IT field



Must be willing to learn



Disciplined to work remote during overnight shifts



Strong communication skills to be able to build relationships with IT team members



Must be willing to work overnight shift from 8pm - 6am, 4 days on and 4 days off with 24/7 on-call support during weekends

Nice to Have Skills & Experience

Any sort of prior IT knowledge

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.