Business Analyst

Formal job description

* Be one of the key liaisons between the customer and our teams

* Drive business requirement workshops with customers and document business processes

* Map customer business process to our Products. Develop solutions to solve customer problems

* Work with customers and internal teams to develop and document system designs

* Create detailed functional specification and obtain sign off from customers

* Maintain customer expectations on what's in-scope for the project and what's out of scope

* Translate the functional specifications to executable PBIs and work with Configuration Teams to

* develop the solution

* Demo system progress (Sprint Reviews) to the customer to validate configuration is on track

* Drive user acceptance tests and enable user adoption by working with customers and end users.

* Help identify and mitigate project risks

* Maintain Requirements Traceability Matrix to ensure contracted scope is delivered

* Facilitate change management in partnership with our customers

Musts:

* Bachelors

* 3-6 years of experience working as a Business Analyst leading software implementation projects

* Experience working with enterprise systems and being part of the implementation process (gathering requirements, helping customize software and delivering for client)

* Experience working with state or government clients OR public sector

- Ideally work at software company supporting public sector agency as their client

- Can work AT a public sector agency as well leading internal software implementation projects

* Experience working with external clients

Plusses:

* Certification in business analysis (CBAP or CCBA) is a plus

* Experience previously working at other enterprise software companies (Oracle, SAP, Workday, Autodesk, ESRI, Bentley Systems, Ecosys, Accenture, or e-Builder. e-Builder is their direct competitor.)

* Background in infrastructure management or capital project planning is a plus

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.