The Senior Product Support Specialist performs a critical function, fulfilling responsibilities which prioritize, coordinate, and implement opportunities for improving End User Computing and Asset Management products. This is accomplished by engaging with customers, product teams, and software engineering in a product management capacity, identifying opportunities to increase resulting value. The candidate will possess knowledge of enterprise Information Technology (infrastructure specifically), End User Device / Asset Management and modern development. The ideal candidate will embody entrepreneurial spirit, be an agent of visionary change and demonstrate high motivation for results.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
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-At least 3 years of working experience as a Product Manager
-Great communication skills, has experience working with Stakeholders
-Experience working with cross functional teams (development team, management team, investors)
-Agile experience
-Working with Infrastructure, End User Computing, UX Teams, Asses Management
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.