Job Description
A client/employer of Insight Global is searching for an Operations Support Admin to ensure the day-to-day operations and administrative support of the assigned product and service portfolio run efficiently by managing customer requests, operational processes, and cross-functional coordination. This role serves as a key operational partner, supporting commercialization efforts and enabling sales, customer success, and product teams to focus on customer growth, adoption, and revenue generation.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 2+ years of experience in administrative, operations, customer service, sales support, or related business functions.
- Proficiency with CRM platforms and Microsoft Office applications (Excel, Outlook, Word, Teams, and PowerPoint).
- Strong organizational, communication, and multitasking skills.
- Ability to coordinate across multiple teams and manage competing priorities.
- Strong attention to detail with a focus on process compliance and data accuracy.
- Ability to work independently and collaboratively in a fast-paced environment.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.