Job Description
Overview
This role serves as a key point of coordination between the Human Resources centralized team and its network of approximately 24 charter schools, ensuring accuracy of HR data, consistent communication, and strong support for charter school staff. The Charter Assistant will play a critical role in auditing contract data, acting as an HR liaison to charter schools, and serving as the primary contact for benefits and pension-related inquiries. This is an excellent opportunity for an entry-level HR professional or recent graduate looking to build experience in public sector HR operations.
Core Functions
1. Contract & Data Auditing
• Review and audit contract data submitted by charter schools for accuracy, completeness, and compliance with local and state policies
• Identify discrepancies or missing information and coordinate with charter school contacts to resolve issues
• Maintain organized documentation and ensure timely processing of updates
• Utilize HR systems to track, reconcile, and report on contract data
2. Charter School HR Liaison
• Serve as the primary HR point of contact for approximately 24 charter schools
• Build strong working relationships with charter school leadership and administrative staff
• Collaborate with internal teams to escalate and resolve complex issues as needed
3. Benefits & Pension Support
• Act as the main point of contact for charter school staff regarding benefits and pension inquiries
• Respond to questions via email and phone using established resources and guides
• Provide accurate, timely, and clear information to ensure a positive employee experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Minimum Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or related field OR 1–3 years of relevant experience in HR, administrative support, or customer service
• Strong written and verbal communication skills, with the ability to interact professionally across diverse stakeholders
• High level of organization and attention to detail, especially when handling data and documentation
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Technical Skills
• Proficiency in Microsoft Excel (comfortable working with spreadsheets, data tracking, and basic analysis)
• General proficiency with Microsoft Office Suite
• Ability to learn HR systems and tools quickly
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.