Job Description
A client in the Nashville, TN area is seeking a Sr. Release/Deployment Coordinator to join their team.
This individual will operate as a central coordinator across releases and deployments, supporting the expansion of a proven POS deployment model into broader retail and digital systems. On a day-to-day basis, they will drive end-to-end change and deployment readiness, ensuring that all business, technical, and product stakeholders are aligned in advance of releases. This includes validating QA completion, confirming rollback plans, coordinating communication strategies, and ensuring overall readiness for smooth production rollouts.
They will work closely with an existing deployment lead who currently owns this function for POS, and help extend that model into additional retail applications, digital tools, and device-based systems that previously lacked centralized coordination. This person will facilitate cross-functional conversations, bringing together project managers, engineering teams, product partners, and business stakeholders to ensure clarity around features, timelines, and deployment impact.
A key part of the role will be acting as a translator across teams, ensuring that both technical details and business context are clearly understood by all parties. They will also help coordinate vendor alignment and feature rollout readiness, especially for new initiatives (example: aligning stakeholders around new feature releases like same-day delivery capabilities).
Ultimately, this role is focused on making deployments seamless, predictable, and scalable, while reducing the burden on leadership and enabling the team to expand this capability across the organization. Success in this role will be driven less by deep technical expertise and more by strong communication, relationship-building, and the ability to drive alignment in complex, fast-moving environments.
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Required Skills & Experience
- Strong release/deployment coordination experience
- Proven experience driving end-to-end release readiness across enterprise applications, including timelines, dependencies, QA validation and go-live coordination.
- Strong cross-functional stakeholder management
- Ability to align and influence across business, product and engineering teams.
- Change readiness & deployment readiness ownership.
- Hands-on experience ensuring deployments are fully ready, including: QA completion, rollback planning, communication and rollout coordination, stakeholder sign-off.
- Exceptional communication and ability to translate between technical and non-technical stakeholders.
- Comfortable stepping into new or undefined environments and helping create structure, cadence, and process.
- Experience supporting Multi-System or Multi-Environment releases.
- Local to Nashville, TN and open to 5 days onsite
Nice to Have Skills & Experience
- Experience in retail or multi-location environments (store systems, POS, field devices)
- Exposure to POS, store applications, or device-based ecosystems (handhelds, back-office systems, printers)
- Experience extending or scaling an existing deployment model into new systems or business areas
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.